Opening a Divepay Account – Fast and Easy!

To start, click on the Sign Up button at the top right corner and you need to enter your First and Last name, country of residence and preferred currency, as well as the email address and password you'll use with your account. You can now start exploring Divepay!

To Deposit /Withdraw or transfer funds to any other Divepay account, you'll need to complete your registration by confirming your full postal address (including city and postal code), your date of birth, mobile phone number and you have to upload Identity proof and Address proof.

For Identity proof, we accept Aadhar Card, Voter Id, Driving License, PAN card, Passport.

For Address proof, we accept Bank Statement, Credit Card Statement and Utility bill (All should be within the 90 days)

Other important requirements for your proof of address- The document should contain your full name , current address and issued date and this should be clear and visible.

Opening Divepay Account is completely free and it is very easy! Registration takes less than a minute and you can start using account immediately.

Divepay will only hold or process your personal data as allowed by law. Different data items can have different retention periods, but we will hold your information where we have a justifiable business need to do so, or an overriding obligation in law to hold it for a particular period. In general, your account details, including name and address, will be held for 5 years following account closure; and any transaction records, for 5 years from the transaction date. This time period allows us to meet our legal and regulatory obligations and also in the event of any legal claims, as the transaction data evidences the record of transactions on the account. The wider account information also assists in demonstrating to regulators or other authorities that we have carried out any necessary legal ‘due diligence’, including ‘know your customer’ identity verification. But we are happy to consider any specific requests to delete non-essential data.We may also use your data for marketing purposes once your account is closed, unless you tell us not to do so

So far there is no condition.

We have implemented both technical, physical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration and disclosure, including measures to minimize the risk of cyber attacks.

We collect and store information about you from both information you provide us, such as: your name, date of birth, email address; Information relating to your transactions; and information we receive and store whenever you interact with Divepay; for example by way of “cookies” or similar technologies if you communicate with us electronically. We may also obtain information from third parties, particularly in relation to any anti-fraud or other ‘know your customer’ regulatory requirements.

If you have access to your DIVEPAY account, you can easily reset your password by following these steps:

• 1. Log into your account using your current credentials.
• 2. Your right side you can see your account details, below that there is Change of Password option and click on that. You'll be asked to confirm your current password and then enter the new one. Make sure to enter the correct new password, as you won't be asked to confirm it:

However, if you don't have access to your account, you'll need to follow our automated password retrieval procedure:

• Upon login, click Forgot PASSWORD?
• You'll be asked to confirm your registered email address - make sure to enter your register email id and click on submit.
• An automated email will be sent to your email address with a link to Reset password. Follow the link and enter your new password. Keep in mind that the email link is valid for 24 hours only, so make sure you check your inbox on time.

All the fees related to your Divepay account can be found on in your account.